ZADZISA
Zimbabwe's Smarter Way To Shop

Buy Only What
You Need.

Refill everyday essentials, cut packaging waste, and save on every trip — in-store with our team, or self-service at a ZADZISA machine near you.

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Our Story

Rooted in how
we've always shopped.

Long before packaging became the norm, Zimbabwean households bought what they needed, in the amount they needed. Mealie-meal by the tin. Sugar by the cup. Nothing wasted, nothing wrapped in three layers of plastic.

ZADZISA — a word that carries the idea of completing and sustaining — was built to bring that wisdom into a modern store. We believe buying wisely, reducing waste, and strengthening community are not old habits to move past. They are the smarter way forward.

So we built ZADZISA without the packaging markup: visit a store or a self-service machine, buy exactly what you need, and pay only for what you take home.

The Idea

A trip to the market, reimagined

Watching families measure sugar and salt by the cup at Mbare Musika sparked a simple question: why can't a modern supermarket work the same way?

The Problem

Packaging was the tax nobody asked for

Household budgets were stretched by packaging costs, and plastic waste was piling up in every neighbourhood, with no easy alternative.

The Build

Designing the refill system

We partnered with local suppliers and engineers to design dispensers built for Zimbabwean staples — from cooking oil to purified water.

Today

ZADZISA opens its doors

A new kind of shopping — in-store and self-service — built on an old kind of common sense, for every household, hotel, school and church we serve.

Two Ways To Shop

In-store, or self-service — same smarter way to shop

Visit a staffed ZADZISA store, or use a self-service machine when you're on the go. Either way, the promise is the same: buy only what you need.

01

Bring A Container

Arrive with a container from home, or grab a reusable ZADZISA container on-site.

02

Select Your Product

Choose your product and set exactly how much you need — with our team in-store, or on the touchscreen at a self-service machine.

03

Pay

Pay by card, mobile money or the ZADZISA app — at the till, or tap to pay directly on the machine.

04

Refill

Your container is filled to the exact gram or millilitre — by hand in-store, or dispensed automatically by machine.

Why ZADZISA

Built around what matters at home

Lower Prices

No packaging, branding or shipping markup baked into the price.

Less Plastic

Every refill is one fewer bottle, sachet or bag in a landfill.

Buy Any Quantity

From a single cup to a 20-litre drum — you decide the amount.

Fresh Products

High turnover dispensers mean stock stays fresh, not shelf-stale.

Smart Shopping

Track spending and refill history so every trip is more deliberate.

Sustainable

A supply chain designed to reduce waste at every single step.

Fast Checkout

Smart scales weigh and price your container in seconds.

Local Community

Sourced from Zimbabwean suppliers, built for Zimbabwean homes.

What You Can Refill

Product categories

Everyday essentials, always available by weight or volume.

Food Staples

  • Rice
  • Sugar
  • Flour
  • Cooking Oil
  • Beans

Cleaning Products

  • Dish Wash
  • Laundry Liquid
  • Surface Cleaner
  • Fabric Softener

Personal Care

  • Shampoo
  • Body Wash
  • Hand Soap
  • Lotion

Purified Water

  • Drinking Water
  • Bulk Refills
  • Home Delivery

Pet Food

  • Dry Dog Food
  • Dry Cat Food
  • Treats

Spices

  • Paprika
  • Curry Powder
  • Mixed Spice
  • Salt

Coffee

  • Ground Coffee
  • Coffee Beans
  • Instant Blend

Tea

  • Black Tea
  • Rooibos
  • Herbal Blends
The Self-Service Path

On the go?
Use a self-service machine.

No staff, no queues — follow one container through a single self-service session.

01

Walk Up To The Machine

Bring your own container, or grab a reusable one on-site.

02

Select Product

Tap the touchscreen to choose exactly what's on your list.

03

Tap To Pay

Pay by card, mobile money or the ZADZISA app in seconds.

04

Place Container

Set your container under the nozzle and confirm on-screen.

05

Machine Dispenses

It fills to the exact gram or millilitre you selected — automatically.

06

Go Home

Walk away with less packaging, and more in your pocket.

Business Customers

Bulk refill supply for growing operations

Hotels, restaurants, schools, churches, offices and factories cut procurement costs with scheduled bulk refills — no packaging waste to manage on-site.

Hotels
Restaurants
Schools
Churches
Offices
Factories
Talk To Our Bulk Team
The ZADZISA App

Your refills, in your pocket

Locate Nearest Store

Find the closest refill point wherever you are.

Digital Loyalty Card

No card to carry — your account travels with you.

Rewards

Earn points on every refill, redeemable in-store.

Order Water

Schedule purified water delivery straight to your door.

View Refill History

See what you've bought, when, and how much you've saved.

Nearest StoreBorrowdale — 1.4km
Loyalty Points2,340 pts
Last RefillCooking Oil · 2.0L
Total Saved$186.40
Our Impact

Sustainability, measured

0
Plastic Items Saved
0
Saved By Households
0
Reusable Containers In Use
0
CO₂ Emissions Reduced
Future Vision

Growing across Zimbabwe

Starting in Harare, ZADZISA is mapping refill stores to every major city.

Harare
Bulawayo
Mutare
Gweru
Masvingo
Chinhoyi
Kadoma
Kwekwe
Victoria Falls
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